Batumi Autotransport, Corporate Development Project Autumn and beginning of winter 2019 were devoted to finalisation of the strategic medium-term Corporate Development Programme of Batumi Autotransport. The CDP touches all strategic areas of Batauto operations, it’s pivot being turn-around from urgent repair of the bus fleet to planned maintenance for effective fleet and depot management, efficient use of resources. For Batauto to be able to carry out the necessary and long-pending transformation, the CDP envisages change management in terms of assessment and evaluation of managerial talent, by introduction of management by objective and setting a roster of performance indicators with a focus on outcome of managerial decisions and activities. The CDP has been adopted by the Client.
Public Service Contract (PSC) was finalised and submitted to Batumi Autotransport and Batumi City Hall for for review and appraisal. Several sessions to discuss the PSC were so far held, moderated by the Consultant, between Batumi Autotransport and the City Hall, to clarify the expected impact of the PSC implementation on the public transport in Batumi, on Batauto budgeting and reporting to its owner, and on daily interaction between the City Hall departments and Batumi Autotransport. The proposed PSC aligns the incentives of both parties to the benefit of bus riders in Batumi. The approach of the contract is to establish the best operating regime, taken that Batauto as an operator satisfies the contracted quantified bus services and formulated and easily verified quality indicators, and to ensure that Batumi City Hall’s expenditure on urban public transport service provision is optimum in terms of cost, quality and sustainability of municipal public transportation.
Public image of Batauto fleet and street infrastructure were in strong focus by the Consultant and the Client in the second half of 2019. Visual image of the electrobuses to be delivered to Batumi in summer 2020 as well as provision and design of pre-trip and in-trip information to passengers were discussed and reviewed in-depth.